‎24-11-2020 Devices sharing with your family; 4. Do these bulbs connect directly to your broadband, or is there an intermediary hub such as with Hive devices? 10:57. Connecting step always fails: Router Setting: Connect your phone to the same WiFi network. You might not have one of the Smart WiFi LED bulbs. I had already tried the guest WiFi option with and without passwords, tried disabling WiFi extenders also as suggested previously by the lighting company. 19:32, on By clicking OK, you consent to the use of cookies. Schedule a Callback Connection cycle will Appear. If you have problem in looking for the smart bulb, please go to Settings->Wi-Fi on your smart phone and manually connect to smart bulb’s Wi-Fi network (same as iOS). You need to split your SSID (Network Name) into two, one for each band: You then need to 'Disable Channel Opimization' and set the channel on the 2.4Ghz band to '1', so it's fixed (Manual) rather than auto: on Reset the device & put it into pairing mode to connect, if that doesn’t work: Disable the broadcast of the 5 GHz network from the hub, see if you can connect whilst it’s just a 2.4 GHz network, if it does then re-enable 5GHz and it. ‎24-11-2020 Try a manual reset. 16:23, on Hi, I'm old and slightly confused. on Silly question, have you tried setting up a guest network and connecting them to this at all? 16:28. No extra device is required to control the smart bulb. The highlight of this Xiaomi Yeelight RGBW E27 smart bulb is its smart feature - it can connect to the phone through the Mi Home app, therefore, we can control the bulb remotely through your phone, which really facilitates our life. Screw in the bulb into a lighting fixture, the led bulb will flash quickly. If your In-Home Display is on, but not showing data, there could be a number of reasons why: 1) The In-Home Display can’t connect to the network in your home. TCP smart, fit, connect, play: 1. For iOS: You need to connect Smart Bulb’s Wi-Fi manually, please go to Settings->Wi-Fi on your smart phone and manually connect to smart bulb’s Wi-Fi network (which named as TP-LINK_Smart Bulb_xxxx), and then go back to the KASA app to … I'm sorry that you've been having trouble connecting your smart bulbs (and have had to experience Mike's puns!). Step 7. Initialize the Xiaomi Yeelight smart LED bulb. Many thanks. If you change your router you may need to reset your products. The dual-band is turned off, just using 2.4ghz and smart set up also turned off. Compatible with Amazon Alexa and Google Home Assistant. I have tried disabling 5ghz altogether, which has not helped. on This is the DeviceID of the bulb. for my Ignite Router is TG3482ER3 (Unit does not show name-'Made in China') G.Search … We have the Smart LED line of products, like the Smart LED bulb, Smart LED Multicolor bulbs, etc., which do not use WiFi, they use ZigBee HA to communicate; this means they require a hub. Continue to use the 5G wifi for everything else. Turn on TCP Smart devices and connect the devices with “TCP Smart” App; (4). 19:46. Enter "Settings" in your phone and WiFi interface. This is also true later on if after pairing you move the light out of Wi-Fi range, it will not be able to connect well. Just popping back to see how things are and if you've been able to connect the bulbs. 19:31, Thanks for your advice, unfortunately this didn't work for some reason, on Just popping back as we have been investigating issues with the bulbs for you. This website uses cookies. No, unfortunately not, I think it must be to do with the router, I'm just hoping for some kind of update to come out for it. Re: Connecting a smart bulb and smart plug to the new ignite wifi Model No. 1. And says works with alexa. Your light will now start amd complete the connection process. Click on this notification and opt to stay connected to the Bulb’s network. 3. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. - edited Press the connect now button to connect to your plug. I cannot get it to work whatever I do. There are many many good 2.4Ghz wireless routers online for less than $15, problem solved After flashing the device and attaching standard power to it, the device should start broadcasting a wifi SSID. If you have problem in looking for the smart bulb, please go to Settings->Wi-Fi on your smart phone and manually connect to smart bulb’s Wi-Fi network (same as iOS). ---------------------------------------------------------------. To resolve this and check if 5GHz is enabled, log into your router (192.168.1.254), and go to the wifi section, and give the 2.4GHz and 5GHz networks different ssid/passwords. Step 6. For Andriod: Kasa will look for your Smart Bulb automatically, and it will take about a minute. Go next to the bulb or lamp with your mobile, and check that you are well connected to Wi-Fi. Base socket: Try putting a standard bulb in the same socket and see if it works. To find out more about the Community check out our Getting Started guide, on It seems like this has worked for others. 17:04 Well worth it given the frustration. It’s not ST’s fault at all, this is all the fault of TCP not working together with ST’s to make this perfect. c. Looking for your Smart Bulb. Several variances in WiFi tech means not everything can be compatible with everything without some tweaks! Q3: Do I need a Smart Switch to work with the Smart Bulb? Connect a smart hub: In the Alexa app tap More > Skills & Games.Find your device's skill and tap Enable. ‎23-11-2020 Press the connect now button to connect to your plug. When connecting to the Wyze Bulb’s WiFi network some Android versions will send an alert saying the network doesn’t have access to the Internet. ‎24-11-2020 Copyright 2019 Merkury Innovations. ‎23-11-2020 Not to worry @kevlewis7 - I'll continue chasing this and will get back in touch with you ASAP. The app, during setup, wants me to change to a 2.4 network saying I am on a 5. Turn off mobile data (some phones don’t like connecting to a WiFi network that doesn’t have an Internet connection, which is what the bulb looks like to them). ‎24-11-2020 Try to reset it. I finally got the majority of my smart plugs working, IHome brand. There is no reason why smart devices would work. Simple really a 2.4 ghz device will not even know the 5ghz network is there and will connect to the only one it sees. 13:19, on Amazon’s Choice for a “Smart Light Bulb” is a four-pack from TECKIN, which, at this writing, costs around $40—less than a single LIFX bulb. Your plug is now connected & can be renamed to suit your needs. For iOS: ‎23-11-2020 A: No, after configured the smart bulb successfully, we can control the smart bulb with Kasa app directly. Hi, I'm old and slightly confused. 00:07. We have reported this to the correct team and they will be taking a look in to this for you to see if there is anything that we are able to do. It could be that the router's band steering (where the use of 2.4GHz and 5GHz are optimized) is confusing the smart bulb if both bands are enabled on your router. 17:07. It only supports 2.4, so I have tried splitting the bands, which hasn't helped. Once successfully connected, go back to the app. Router: Network can’t be restricted to 802.11n only (must allow b/g – "compatibility mode”, not “performance mode”). 19:37, on ‎26-11-2020 The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. It doesnt seem to be to be found. ‎04-12-2020 Easy connecting, easy controlling; 2. I had some trouble setting my bulb up because it wouldn't connect to my 5G network. 1 - Check that the lamp or bulb is within Wi-Fi range. We're not usually able to support 3rd party equipment past general knowledge and tips, however it does look to be an issue with the Hub 4. Can I just check you've tried the following: I've tried both these options and my Hub 4 still won't connect to the TCP bulb. Bulb Energy Ltd is licensed to supply electricity and gas by Ofgem. Claire. So if you rename a smart bulb as “Living room Light”, then Echo will get that same name after discovering the devices in Step 9; (5). So today I bought a TCP SmartLED light bulb from Wilko. N… see more Hi Robert, this wifi smart bulb only support 2.4GHz WiFi, the bt home hub 4 support both 5.0GHz and 2.4GHz,pls choose the 2.4Ghz.and follow the steps :AP mode: 1. Reset the device & put it into pairing mode to connect, if that doesn’t work: Disable the broadcast of the 5 GHz network from the hub, see if you can connect whilst it’s just a 2.4 GHz network, if it does then re-enable 5GHz and it should still connect. ‎23-11-2020 We recommend all customer reset their HomeBrite bulbs and register with the new version of our app for best performance. Use the 2.4Ghz for all your smart devices (2.4Ghz actually have better range than 5G, slower speed, but not relevant for smart devices.) I have put it in a lamp… does that matter? Launch the WiZ app on your mobile device. 16:58. We have the Smart LED line of products, like the Smart LED bulb, Smart LED Multicolor bulbs, etc., which do not use WiFi, they use ZigBee HA to communicate; this means they require a hub. If the bulb is too far away, it cannot connect. My Huawei phone has a "WiFi+" setting to automatically connect to WiFi or to switch connections when there's no internet, I had to turn it off to finish the setup on my lifx bulbs. You might not have one of the Smart WiFi LED bulbs. JDRoberts. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ; Create a lighting group: Tap Devices > plus sign > Add Group.Name the group and choose the devices to include. ; We've already reset the smart light before, so you can tap Start. ‎26-11-2020 Step 1: Move your Smart Display. The bulb will show on the app main screen as "Yeelight Color Bulb ". I have no idea why it won't work, it shouldn't be this difficult. I wouldn't usually expect customers to have to go through this much trial and error in order to connect certain devices, so I'd really like to see if there's anything we can do on a wider scale. on The SSID will match the device type followed by a period and then some characters representing the devices MAC address. BQM, Test for outgoing ports and SSL/L2TP VPN test, on on If you still have problems with Wi-Fi after moving your Smart Display, try these steps. As of 11/29/2017, we released a new version of our HomeBrite App. Smart plugs won't connect I just upgraded to the Orbi. I just upgraded my wifi to 5Ghz and I'm having trouble connecting my smart bulbs, and they say to make sure I am connected to a 2.4Ghz system. Smart bulb not connecting on ‎23-11-2020 00:07 I bought four TCP smart bulbs two nights ago and I've spent the last few nights trying what I believe to be everything to get them to connect and they just won't. Just to check, you've tried the steps suggested by Carl above with no success? To find out the DeviceID of a Tuya-bulb, open the Smart Life app. If the bulb does not flash quickly, turn it off for 10 seconds, then turn it back on & off 3 ... TCP Smart Instructions Lighting www.tcpsmart.eu Choose your WiFi network & enter your password to connect. Your light will now start amd complete the Bulb Energy Limited is a company registered in England and Wales (No 08469555). ‎23-11-2020 Running both router does NO harm. TCP Smart Instructions Lighting www.tcpsmart.eu Choose your WiFi network & enter your password to connect. I thought I replied last night but it's not showing up for me for some reason. ; Tap Add a device if you have no other lights set up or the plus sign in the top right corner if you do. ‎25-11-2020 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There do seem to be quite a few customers reporting the same kind of problem with the Hub 4, so I'm going to see if I can feed this back to a specialised team for further investigation. Sure, they’re not as premium as LIFX; the colors aren’t as vibrant, and they emit an audible buzz in the bathroom, but for $10 a pop, they’re a pretty unbeatable value. I just upgraded my wifi to 5Ghz and I'm having trouble connecting my smart bulbs, and they say to make sure I am connected to a 2.4Ghz system. Turn on TCP Smart devices and connect the devices with “TCP Smart” App; (4). Your Smart Display frequently disconnects from Wi-Fi; You’re asked to set up your Smart Display multiple times . You will find a Virtual ID, note it down. Welcome to our forums and thank you for sharing your post with us on social media. ‎30-11-2020 ‎30-11-2020 The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. IMPORTANT: You can rename the devices with TCP Smart App. on The Bulb will not turn on at all with the power switched on. The bulb is a tcp smart LED E27. I also bought TCP smart plugs as well, they didn't connect at first until I connected direct to the plugs when slow blinking, so at least I know something can connect, so there is hope. I've attached the most recent reply from TCP, they're saying there must be something on the router blocking it. I bought four TCP smart bulbs two nights ago and I've spent the last few nights trying what I believe to be everything to get them to connect and they just won't. ; The smart light will be connected to the same Wi-Fi network your mobile device is connected to. Is connected to Wi-Fi altogether, which has not helped putting a standard bulb in the Alexa,. Device 's skill and tap Enable a device is required to control the Smart bulb Smart... Tcp app and forget ST ’ s network trouble setting my bulb up because it would n't connect just! 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